Terms of Service

Last updated: June 18, 2025

Introduction

Welcome to Hailuo02AI.com (hereinafter referred to as "we," "Hailuo 02 AI," or "Hailuo02AI.com"). The following Terms of Service ("Terms") set forth the conditions for your access to and use of our AI video generation services, website, and products powered by MiniMax's Hailuo 02 technology. By using our Hailuo 02 video generation services, you agree to these Terms. Please read them carefully.

Service Description

Hailuo02AI.com provides advanced AI video generation technology powered by MiniMax's Hailuo 02 model, globally ranked #2 on Artificial Analysis above Google Veo 3. Our service transforms text prompts and images into professional-quality videos with cinematic camera movements, advanced physics simulation, and director-level control. Our service is designed to:

• Create high-quality 1080p videos from text descriptions with durations up to 10 seconds
• Transform images into dynamic video sequences with cinematic camera movements
• Generate videos with advanced physics simulation including gravity, fluid dynamics, and collision detection
• Provide realistic character consistency and professional cinematography
• Offer flexible input options with precise director-level camera controls
• Support both text-to-video and image-to-video generation methods with NCR architecture

Account Registration and Service Plans

1. Account Creation

When using our Hailuo 02 video generation services, you may need to create an account. You commit to providing accurate, complete, and up-to-date information. You are responsible for maintaining the security of your account, including protecting your password and limiting access to your computer.

2. Service Plans and Credits System

Our Hailuo 02 video generation service operates on a credits-based system:

• Standard model: 1 credit for 6-second videos, 2 credits for 10-second videos
• Pro model: 2 credits for both 6-second and 10-second videos
• Credit consumption is the same for both text-to-video and image-to-video generation
• Extended duration up to 10 seconds with advanced physics simulation
• Various subscription plans available with different credit allocations
• One-time credit purchases available for flexible usage

3. Account Responsibility

You are responsible for all activities that occur under your account, whether or not these activities are authorized by you. If you suspect unauthorized use of your account, you must notify us immediately at [email protected].

Acceptable Use of Video Generation Services

1. Lawful and Ethical Use

You agree to use our Hailuo 02 video generation services responsibly and ethically. You agree to:

• Create content that complies with applicable laws and regulations
• Respect intellectual property rights and obtain necessary permissions for submitted images
• Use our services for legitimate creative, educational, marketing, or entertainment purposes
• Follow community standards and content guidelines
• Not attempt to create harmful, offensive, or inappropriate content

2. Prohibited Activities

You agree not to use our Hailuo 02 video generation services for:

• Creating content that violates any applicable laws, regulations, or community standards
• Generating videos containing violence, explicit content, or harmful material
• Infringing on the intellectual property rights, privacy rights, or other rights of third parties
• Creating misleading or deceptive content intended to harm others
• Attempting to reverse-engineer or compromise our Hailuo 02 video generation algorithms
• Attempting unauthorized access to our systems or other users' accounts
• Creating content that promotes hate speech, discrimination, or illegal activities

3. Content Submission Guidelines

When submitting content for Hailuo 02 video generation:

• You must have the right to use and modify any submitted images
• Text prompts should be descriptive and appropriate for video generation
• Content should not contain personal information of third parties without consent
• You are responsible for ensuring the submitted content complies with applicable laws
• We reserve the right to refuse processing of inappropriate content that violates our content policy

Service Features and Limitations

1. Video Generation Capabilities

Our Hailuo 02 video generation service offers:

• High-quality video output in 1080p HD resolution
• Flexible duration options: up to 10 seconds per video
• Text-to-video generation from detailed descriptions
• Image-to-video conversion with cinematic camera movements
• Director-level camera control with professional cinematography
• Advanced physics simulation with realistic object interactions
• Character consistency throughout video sequences

2. Technical Specifications

• Video Format: Standard MP4 compatible with all major platforms
• Resolution: 1080p (1920x1080 pixels) HD quality
• Duration: Up to 10 seconds per generated video
• Processing Time: Typically 60-120 seconds per video
• Features: Advanced physics simulation, cinematic camera movements, character consistency

3. Service Modifications and Termination

We reserve the right to modify or terminate parts or all of our Hailuo 02 video generation services at any time, with or without prior notice. We are not liable to you or any third party for any modification, suspension, or termination of the services. We will make reasonable efforts to provide advance notice of significant changes.

4. Usage Limitations

• Video generation is subject to credit availability in your account
• Processing queue may vary based on server load and demand
• Some advanced features may be available only to premium subscribers
• Daily generation limits may apply to prevent system abuse
• Content must comply with Hailuo 02's content policy restrictions

Payment Terms and Subscription Plans

1. Pricing and Subscriptions

We offer various subscription plans for our Hailuo 02 video generation services, each with different credit allocations and features. Subscription prices and terms are clearly listed on our website. We reserve the right to change prices at any time, but will provide 30 days advance notice to existing subscribers.

2. Credits System

• Standard model: 1 credit for 6-second videos, 2 credits for 10-second videos
• Pro model: 2 credits for both 6-second and 10-second videos
• Credit consumption is the same for both text-to-video and image-to-video generation
• Extended duration capabilities up to 10 seconds
• Advanced physics simulation and director-level controls included
• Subscription credits are renewed monthly
• One-time purchased credits never expire
• Unused subscription credits reset when your subscription renews

3. Payment Processing

Payments are processed through our secure third-party payment processors (such as Stripe). You agree to provide accurate payment information and authorize us to charge your payment method for the selected subscription plan or credit purchases.

4. Cancellations and Refunds

You may cancel your subscription at any time, and cancellation will take effect at the end of the current billing cycle. We offer a satisfaction guarantee with refunds or equivalent credits available within the first 30 days of purchase for users not satisfied with Hailuo 02 video generation results.

Content and Intellectual Property

1. Your Content Rights

For content you submit for Hailuo 02 video generation:

• You retain all rights to your original text prompts and submitted images
• You must have appropriate rights to any images submitted for video generation
• Generated videos are owned by you and can be used for personal or commercial purposes
• We process your content solely to provide video generation services
• Your submitted content is stored securely and deleted according to our privacy policy

2. Generated Video Rights

• You own the rights to videos generated through our Hailuo 02 service
• Generated videos can be used for commercial purposes without restriction
• Videos are suitable for marketing, advertising, education, entertainment, and other professional applications
• You are responsible for ensuring generated content complies with platform-specific guidelines when sharing

3. Our Technology and Platform

All content on Hailuo02AI.com, including but not limited to our Hailuo 02 video generation algorithms, website design, text, graphics, interfaces, logos, and software, is owned by us or our content providers and is protected by copyright, trademark, and other intellectual property laws.

4. License to Use Our Service

We grant you a limited, non-exclusive, non-transferable license to use our Hailuo 02 video generation services in accordance with these Terms. This license does not include the right to:

• Copy, modify, or reverse-engineer our Hailuo 02 video generation algorithms
• Redistribute or resell access to our services
• Use our technology to create competing video generation services

5. Feedback

For any feedback, comments, or suggestions you provide about our Hailuo 02 video generation services, you grant us the right to use such feedback to improve our services without restriction and without compensation to you.

Content Creation and Responsibility

1. Creative Guidelines

While our Hailuo 02 video generator creates professional-quality videos with advanced physics simulation and director-level control, we encourage responsible use:

• Create original and creative content that adds value
• Respect copyright and intellectual property rights
• Use appropriate content for your intended audience
• Follow platform-specific guidelines when sharing generated videos

2. User Responsibility

Users of our Hailuo 02 video generation services are responsible for:

• Ensuring they have rights to any submitted images
• Using generated videos in compliance with applicable laws and regulations
• Verifying that their content meets the requirements of platforms where they plan to share
• Respecting community standards and content policies

3. Commercial Use

Generated videos can be used for commercial purposes including:

• Marketing and advertising campaigns
• Social media content creation
• Educational and training materials
• Entertainment and artistic projects
• Product demonstrations and promotional content

Disclaimers and Warranties

1. Services Provided "As Is"

Our Hailuo 02 video generation services are provided "as is" and "as available" without warranties of any kind, either express or implied. While we strive to provide high-quality video generation, we do not guarantee that our services will be error-free, secure, or uninterrupted.

2. Video Generation Quality

While our Hailuo 02 technology produces professional-quality videos with advanced physics simulation, cinematic camera movements, and character consistency, we cannot guarantee specific outcomes for every generation request. Video quality and content may vary based on input prompts and system parameters.

3. Content Policy Enforcement

Video generation may fail if your prompt contains content that violates Hailuo 02's content policy. Our content moderation systems are designed to prevent the creation of inappropriate, violent, or explicit content. Failed generations due to policy violations are not eligible for credit refunds.

4. Third-Party Services and Links

Our services may contain links to third-party websites or integrate third-party functionality (such as payment processors). We are not responsible for any third-party content, websites, products, or services.

5. Generated Content Disclaimer

We are not responsible for how generated videos are used or any consequences that may result from their use. Users are solely responsible for ensuring their generated content complies with applicable laws, regulations, and platform policies.

Limitation of Liability

To the maximum extent permitted by law, Hailuo02AI.com and its suppliers, partners, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of business or revenue opportunities
• Loss of data or content
• Service interruption or downtime
• Other commercial damages or losses
• Consequences arising from content policy violations

Our total liability for any claims arising from the use of our Hailuo 02 video generation services shall not exceed the amount paid by you for the services in the 12 months preceding the claim.

Privacy and Data Protection

1. Content Processing

All content submitted for Hailuo 02 video generation is:

• Processed securely with end-to-end encryption
• Stored securely for the duration necessary to complete video processing
• Automatically deleted within 30 days of generation
• Never shared or used for purposes other than providing our services
• Protected by our comprehensive privacy policy

2. Personal Information

Collection and use of personal information is governed by our Privacy Policy, which forms an integral part of these Terms. By using our services, you agree to our privacy practices as described in the Privacy Policy.

General Provisions

1. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Hailuo02AI.com regarding the use of our Hailuo 02 video generation services and supersede all prior or contemporaneous communications, proposals, and understandings, whether oral or written.

2. Modification of Terms

We may modify these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Modified Terms will be effective when posted on the website with an updated "Last Updated" date. Your continued use of our Hailuo 02 video generation services indicates your acceptance of the modified Terms.

3. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

4. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or the use of our services shall be resolved through appropriate legal channels.

5. Contact Information

If you have any questions, comments, or concerns about these Terms or our Hailuo 02 video generation services, please contact us:

• Email: [email protected]

We are committed to providing excellent customer service and will respond to your inquiries as soon as possible.

Acknowledgment

By using Hailuo02AI.com and our Hailuo 02 video generation services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You also acknowledge that our services are designed to help create professional-quality videos using advanced AI technology powered by MiniMax's globally ranked #2 Hailuo 02 model, and that you will use these services responsibly and in accordance with applicable legal and ethical standards.

Thank you for choosing Hailuo02AI.com for your AI video generation needs!